Duke Energy
Duke Energy
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3.9

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About This App

  • Category

    Lifestyle

  • Installs

    1M+

  • Content Rating

    Rated for 3+

  • Developer Email

    [email protected]

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Screenshots
Editor Reviews

🌟✨⚡️ The Duke Energy app is a robust companion for customers of the utility company, bringing account management and services to the fingertips of users. With a sleek interface and user-friendly design, the app streamulates everyday interactions with energy usage and billing. Developed by Duke Energy, one of the largest electric power holding companies in the United States, this app aims to provide seamless access to services that were once bound to the website or customer service calls. From viewing detailed electricity consumption to reporting power outages, the app stands out with its convenience and efficiency. 📊🏠🔌 Within the realm of utility apps, Duke Energy’s offering shines due to its comprehensive features and reliable performance. Not only can users make payments, but they also have access to outage maps and energy-saving tips, which makes it a go-to choice over other industry alternatives. It's an indispensable tool for Duke Energy customers who value staying informed and in control of their energy needs. 📲💳📈 I invite you to download the Duke Energy app to transform the way you interact with your energy provider! 🌍💡📥

Features

  • 🏡 Account Dashboard - A Personalized Hub
    • The account dashboard provides a personalized summary of your energy use, billing information, and service requests, making it easy to stay on top of your energy account.
  • 💸 Payment Convenience - Simplified Billing
    • The app allows for quick payment options, including the ability to store payment methods and set up recurring payments for an effortless transaction experience.
  • 🚧 Outage Information - Real-time Updates
    • Users receive real-time updates on power outages, report new outages, and track repair progress with an interactive outage map directly accessible in the app.

Pros

  • 🔄 Seamless Navigation - Effortless Operation
    • The app’s intuitive navigation ensures that users can easily find what they are looking for without confusion or frustration.
  • 🔒 Enhanced Security - Protected Data
    • With robust security measures in place, users can feel confident that their personal information and payment details are well-protected.
  • 🌱 Eco-friendly Options - Sustainable Choices
    • Users receive tips and tools for energy conservation, which can help promote sustainable living and potentially reduce bills.

Cons

  • 📶 Connectivity Dependency - Requires Internet
    • To utilize the app to its full potential, a stable internet connection is necessary, which could be a limitation in areas with poor connectivity.
  • 📲 Device Compatibility - Limited to Certain Devices
    • The app may not be equally optimized for all device types, which might affect user experience on older or less common smartphones and tablets.
  • 🧩 Feature Limitations - No In-app Support Chat
    • Currently, the app lacks in-app customer support chat, which means users need to rely on traditional contact methods for complex issues or queries.

Frequently Asked Questions
  • 01
    How do I install this app after downloading it?

    If you’re an Android user and don’t download the app from the official Google Play Store,you may find the installation process more complicated than usual.

    But we are delighted to inform you that you don’t need to worry. To ensure you could install this app smoothly,we have written and uploaded a detailed tutorial. It would guide you on installing an app after downloading it from our website step by step,with the help of pictures.

    You may find this helpful article on the downloading site,or visit How to install APK/XAPK files on Android.

    If you need further help,please do not hesitate to contact us via email [email protected].

  • 02
    Is this app safe to use?

    We fully understand your concern about safety. We agree that one person wouldn’t be too careful in the cyber world. Meanwhile,we are happy to tell you that one of our priorities is to provide our users with safe app files that they can use without any worries.

    We guarantee that all the app files we provided originate from official and reliable sources. We promise that they do not contain any malware that will harm your hardware or the safety of your privacy.

  • 03
    Is this app free to download?

    We are happy to inform you that the answer is an absolute YES! All the apps on our website are 100% free to download. Besides,you do not have to create an account. Just click on the download button,and it's done.

  • 04
    How do I find my account back?

    Recently we received a lot of emails from our users,which said they couldn't log in for different reasons,such as 'forgot the user name or password' or 'had a new phone.' We are willing to help you out. Please read the notes below to see what we can do.

    To answer this question,please first let us know which account you’re referring to.

    If you're referring to your account of some app,like your Facebook account or your Youtube account. Unfortunately,we would not be able to help in this case. We would suggest you turn to the customer service of this application.

  • 05
    How do I cancel subscriptions?

    This question is essentially quite similar to the prior one. It’s a pity that we are unable to help you to cancel the subscription to a third-party application directly,while we would suggest you to contact its customer service for further information.

  • 06
    How do I get a refund?

    Sorry that we are unable to help you to get a refund from a third-party application directly. If you wish to get a refund from a third-party app,we would suggest you to contact its customer service. We would be happy to provide you the way to contact them.

    If you want a refund from us,we should apologize for your confusion. Our service is 100% free,and any payment information is not required.

    If you run into any site that asks you to provide your payment information,be careful. Remember never reveal your payment information to any unauthorized third parties,no matter how attempting their offer may seem.

  • 07
    How to use this app?

    Sorry that we cannot answer this question directly,for this only aims to answer some general questions. You may find how to use a certain app by checking our review page.

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